FAQ'S

If you are relocating, renovating or reorganizing we have personal storage units available so you can easily store furniture, outdoor toys (bikes, snowboards, kayaks, etc) or seasonal lawn and garden equipment. We also offer business storage units, college student storage units, and RV/Boat/Vehicle outdoor storage.

Our storage sizes range from approximately 5'x5' to 10'x20'. Please use the chart below to determine the right amount of space for you. Still unsure? You can always call us for help!

• 5'x10' – Like a walk-in closet. You can fit studio apt. or small bedroom furnishings, mattress set, dining room
• 10'x10' – Like a small bedroom. You can fit 1-2 bedroom apt. furnishings, refrigerator, appliances, canoes, sofas
• 10'x15' – Like a small office. You can fit 1-2 desks, cabinets, large printers, chairs, sofas
• 10'x20' – Like a large bedroom. You can fit 1-2 bedroom home furnishings, refrigerator, appliances, canoes, sofas

This is more common that your probably think! If this happens to you, simply contact the office so we can check availability of other sizes in the facility. If the size you want to change to is available, we will assist you in the transition.

Yes. Customers can have 24-hour gate access by request to their storage units at Fort Knox Self Storage in Montgomery.

For safety reasons, we do not install electrical outlets in our storage units.

Yes. Fort Knox Self Storage offers outdoor RV, boat and vehicle storage at our Montgomery facility. Availability may vary, so customers should check current availability before renting.

The facility includes keypad-controlled access, personalized access codes, fencing, lighting and 24/7 recorded video surveillance.

You may not store any items that are explosive, flammable, odorous, hazardous, corrosive or perishable. These items can include food, drinks, fireworks, propane tanks, chemicals, etc. If you think you have an item that is prohibited but are unsure, please contact the office for clarification.

Fort Knox Self Storage is located at 441 Hackel Dr. in Montgomery, Alabama. The facility serves customers throughout Montgomery and surrounding communities.

Yes. Fort Knox Self Storage offers U-Haul truck and trailer rentals along with packing supplies at the Montgomery location.

Yes. Customers can view available units, choose a storage option and complete the rental process online.

No! We understand some people have commitment issues, which is why all self storage rentals are done on a month-to-month basis. You can even pay your monthly rent online.

Locks are available for purchase at the facility. The disk lock is recommended for the highest level of security. If you already have one, you should remember to bring it on move-in day.

We're sorry to see you go! Here's what you need to do. We do not require advanced notice to vacate. Make sure everything has been moved out of your storage unit and the lock has been removed. Let us know when you are completely moved out of the unit. Once the unit has been inspected, it will be marked as officially vacant. Please take note: Rent WILL NOT be pro-rated. Units are rented on a month-to-month basis. Please keep us in mind the next time you need self storage unit.

Please feel free to send an email, stop by the office, or call us and we can update your information.

Yes. We can setup automatic payment using a credit card or directly from a bank account.

Payments can be made online, over the phone or in person. Phone payments can be made by debit card, credit card, or bank transfer. We accept MasterCard, Visa, Discover or American Express. We can always process your payment in the office as well. In person, we take cash, check, debit or credit cards, or bank transfer. It is preferred to setup automatic payments.

Your monthly rent is due on your anniversary date.

• After 7 days late, you will be denied access to your unit and your gate code access will be revoked.
• After 14 days late, you will be charged a $20 late fee.
• After 30 days late, your unit will be over-locked.

Property protection is highly recommended to protect the value of your belongings, though not required. We do offer a competitive property protection plan for your belongings, you can check with your personal insurance provider as well.

• $8.95 per month - Up to $1,000 in personal property damage
• $11.95 per month - Up to $5,000 in personal property damage
• $21.95 per month - Up to $10,000 in personal property damage
• Your insurance provider should also be able to provide options. It is possible that your homeowner's or renter's insurance policy already covers your belongings

The amount of coverage you need depends on what you will be storing in the unit. One way to estimate the value of what you will be storing is the cost of replacing something if it becomes damaged.

We are ready to assist you in any way, including cancelling your property protection policy (if it was purchased through us). If your insurance was through your personal insurance provider, please contact them directly.

• Pack items in plastic totes with airtight lids
• Do not store food inside a storage unit
• Keep items raised a couple of inches off the ground
• Cover mattresses and upholstered furniture
• Use natural pest deterrents
• Use FRESH CAB Rodent Repellent. Order from Amazon
• Put cedar blocks in a bowl on a shelf
• Drop lavender or peppermint essential oils on cotton balls
• Lavender Dryer sheets can be an effective way to repel mice due to their strong scents
• Visit your storage unit regularly